ADMINISTRATION OFFICER

If you would like to work at Brisbane Day Hospital Administration and are an experienced Administration Officer.

Successful candidate will need to be available for all shifts across a 5-day working week anywhere in between the hours of 0530 – 1700.

 

What you’ll be doing

This position will involve but not limited to:

• Providing Exceptional Customer Service

• Medical & Theatre bookings & Theatre lists

• Monitoring incoming phone calls, mail, emails and faxes and appropriately action

• Patient invoicing (Medicare, Surgeons rooms, and private health funds)

• Admissions, Discharges, Filing

• Health fund checks for patient admissions

• Providing administrative support to clinical staff

• Maintain a high level of discretion and confidentiality

• Ability to respond competently in emergency situations, remaining calm and composed and to 'think on your feet'

• Ability to meet daily KPI’s

• Carry out other administration functions as directed by your Team Leader/Manager 

 

About you

To be successful in this role, you will demonstrate:

• Highly experienced in providing medical administration support

• Highly developed time management and organisational skills

• High level of attention to details, accuracy in data entry

• The ability to work independently and cohesively as a senior member of an already successful team

• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)

• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment

• Excellent customer service and interpersonal communication skills

 

Why join us?

 

Brisbane Day Hospital is a privately owned facility that prides itself on our high-quality procedural and surgical standards, and our specialised patient care. We believe patient safety, care and comfort is of paramount importance.

Our mission is to provide efficient, professional services by leading surgeons while doing so in a compassionate manner. We believe the mental and emotional aspects of undergoing a procedure can be as challenging and important as the physical aspects, and thus treat patients in a sensitive, caring way to encourage a positive experience. We are the longest established women's health clinic in Queensland, specialising in Gynaecological (IUDs, Abortions both Surgical and Medical), General Dental under GA, Maxillofacial and Plastic and Reconstructive Surgery

You will love working in a multidisciplinary team environment and will thrive on delivering a high level of care and service.

For further information, please contact Monica Dominish Administration Manager – on 07 3397 1211 or click Apply now.